I’m on hold

I’m on hold. I’ve been on the phone with India for the last three hours trying to figure out how to upload videos to my campaign website. I’m exhausted but my tech is an hour past the time when she’s supposed to be off work.

Now to finish this post up. I’d actually gotten on the phone twice before to techs starting a little before 1PM. Each time I thought I’d resolved my problem but by the third time I realized that there was a problem that they weren’t seeing. The phone call mentioned above lasted for about four hours and the problem was never solved. I’ll be called back again tomorrow after the techies get their heads together.

The tech was supposed to be off work at 3AM India time but she didn’t leave me until 4:30. I felt sorry for her but she was very professional. We cleaned out almost 2,000 temporary files……I was just a little overdue for a cleaning. That didn’t help. We uploaded tons of updates for my Microsoft office software. That didn’t help. We dumped and reloaded Frontpage web making software. That was useless too. Those are the only potential solutions I could understand.

Its past midnight now. After pizza with Claudia I got on and found a solution which I managed to completely undo when I made some esthetic changes to my website. I’m still on hold.

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