“I was an associate for many years and recently refinanced my personal home loan with DOCFCU. There are several women in the loan office you to helped me greatly and you will leftover me personally high tech each step of one’s ways. There are specific challenging things in the act (that has been requested) and i also got particular tech problems, back at my prevent, in the submitting a number of the required documents. Cecilia grabbed the time commit apart from to help myself with the individuals items. Each other lady (Cecilia and you can Cindy) are perfect property into team. Its persistence and you will customer care was stellar, and i would not think twice to use DOCFCU getting my personal coming economic means.”
“I do want to match Octavia. I simply refinanced into the a special financing and because I had two other finance – a mortgage and you may a good HELOC – which have DOCFCU it was a little while tricky exercising this new logistics on the the fresh new bank oftentimes. Octavia was usually prompt, knowledgeable, and obvious as a result, whenever you are becoming professional and polite in the either trying techniques. I carefully appreciated coping with the lady. I anticipate future even more business that have DOCFCU and remain a pleasurable representative.”
“We named DOCFCU trying to get information regarding that loan. Once Denzel answered the device, I realized he would pay attention instead racing me personally off of the cellular telephone. He previously a willingness to help. I told me the nature from my personal name. Denzel said he’d look while having right back with me. It grabbed lower than an hour to have your for an enthusiastic address. He had the particular file we therefore desperately required. My spouce and i are so grateful to have him!! He or she is elite group, extremely experienced and kind.”
“A good customer support from the DOCFCU group representative! I happened to be undergoing to purchase another type of vehicle and you can got priceless information by Jasmine, User Services Associate, on which could be necessary of me. She was most patient and you may top-notch. She provided me with the girl head information but if I had more inquiries. DOCFCU is really fortunate having Jasmine to their party.”
Tamica try very helpful, provided me with some very nice advice, and you will handled the borrowed funds in a fast and you may productive style, perhaps not my installment loans ME common expertise in banks and you can financing
“I’d only very elite provider of Tamica, the borrowed funds Manager which treated my personal case. Very, thanks and you can Tamica truly. I will be sure to give this story on my family and you can nearest and dearest.”
“House is Right here – Thank you so much Agencies out-of Commerce FCU! We would not did that it instead of your, and then we could not getting happy! Many thanks for the assistance, diligence, and you may operate in making out family end up being our home.”
She contacted you from the a great forged check that is actually cashed from our very own membership and you can timely resolved the trouble
“We would like to fairly share our fancy to the guidance we acquired last week of Lisa Meters. We desired to commend the girl expert dedication to higher customer care.”
“I’m very thankful in order to Carina and you will Octavia, and thus pleased because of the the commitment and professionalism. It proactively attained over to help me ascertain a remedy to assist score my personal HELOC cash in time for you to pay money for work you to definitely needed to be done in the house in order to be equipped for me to transfer to. Many thanks, Evan, to possess leading such a great people!”
“I ran toward Gold Spring part to have my banking demands and you will DeVonna therefore the class gave me the most effective customer service experience I could’ve previously required. I want to give thanks to the new Department Director, Arlene, for her the leadership. We have common my great enjoy with many friends and family, encouraging these to thought joining the following cluster. “