No replacement charge will be levied for the issuance of chip charge card. For replacements because of taken / lost / damaged cards, and brand new bank cards granted, replacement charges/card costs will likely be levied according to the tariff relevant to your bank card.
Do i must request an innovative new PIN for the chip credit card that is replaced?
No, your overall ATM PIN from the current charge card can be utilized on because the PIN for the replacement card. If you have no idea the PIN of one’s current bank card, you can phone HSBC PhoneBanking to ask for a brand new charge card ATM PIN.
Can the HSBC is used by me Chip charge card for online deals along with at Point Of Sale (POS) terminals?
Yes, the HSBC can be used by you Chip charge card for POS as well as for online deals at sites that accept Visa/MasterCard bank cards. On the web card use will need verification for the deal by going into the 6 OTP that is digit Time Password). HSBC has rolled away an SMS OTP functionality for easier usage during both on the internet and IVR deals. You can no longer use them if you had previously created Verified by Visa (VBV)/ Mastercard SecureCode (MSC) passwords. Alternatively, the HSBC SMS OTP verification solution will immediately trigger verification for the transactions that are online/IVR the SMS OTP.
Please make reference to the FAQ on Implementation of SMS OTP verification for main and cards that are add-on further details.
Usage at POS terminals present at merchant establishment will need you to input your 6 digits ATM PIN quantity, to validate the deal. Wrong ATM PIN will likely not validate the deal therefore the exact same shall never be prepared. If you would not have an ATM PIN, please put your ask for the exact same on HSBC mobile Banking /HSBC private Web Banking. You can also see your HSBC Branch that is nearest and destination a request an ATM PIN. Upon demand the ATM PIN will probably be delivered to your mailing address.
Can i take advantage of the HSBC Chip charge card offshore?
Yes. With regards to the capacity for the POS that is overseas terminal perhaps you are needed to validate your purchases making use of your 6-digit bank card ATM PIN in addition to signing the product sales slide. Take note, in a few countries/regions chip cards aren’t common rather than all POS terminals can accept chip cards. Your card deals within these countries/regions will return to making use of stripe that is magnetic.
Would the HSBC Chip charge card be accepted by all merchants?
Yes. The Chip credit card has also a magnetic strip to make sure acceptance even at merchants whose POS terminals don’t have Chip card capability. Thus the HSBC Chip charge card may be used at card accepting merchants that are most in exactly the same way whilst the magnetic strip cards are employed.
Just how do I make use of my HSBC Chip bank card?
- The vendor will dip the
Chip Card in to the POS terminal’s card audience and enter the add up to be paid by you. - The POS terminal will ask for the PIN, which is your 6 digit charge card ATM PIN.
- You are necessary to enter your bank card ATM pin in the aim of product product product Sales (POS) device as well as signing the fee slide for the purchase deal to go through successfully.
- The Merchant arms over your content regarding the Sales slide along because of the Chip Card.